8 projects · Named clients
See where I have worked and what I contributed personally. Engagements through a partner are identified as such.
Data Center to Cloud migrations within the client estate, second-level support and consulting on contexts, screens, workflows and the app landscape.
Consultant & second-level support, through Communardo
2024–2026
Team-specific workflows and fields, automated subtasks and checklists, custom metrics, Salesforce/Zendesk integration, training and support.
Consulting & project management; design and implementation
Cloud migrations, multi-team Jira administration, permissions, reporting, integrations and self-service with JSM and REST APIs.
Consultant & administrator
Started in 2023
Process improvement in Jira Software, administration and user management, new automation and JSM projects for customer requests.
Consultant & Jira administrator
2021–2022
Introduced JSM for bug and change requests: workflows, permissions, screens, automation, forms and the customer portal.
Consultant & administrator
2017–2020
Introduced Jira Software and JSM, custom configuration, automation, reporting, Backbone Issue Sync and Atlas CRM.
Jira administrator
Started in 2024
Evaluation of PPM tools and implementation of BigPicture.
PPM evaluation & implementation
2022–2023
Process improvement and Jira administration.
Process improvement & administration
A short description of your environment and goal is enough to start.
