Consulting and administration for partner clients.

The scope.

Partner clients with multiple teams needed support for their Jira environments, migrations and business processes.

What I delivered.

• Carried out Data Center to Cloud migrations for partner clients.
• Administered fields, workflows, screens, users and permissions.
• Built custom reports and dashboards.
• Implemented integrations and self-service solutions using JSM and REST APIs.
• Troubleshot technical issues across the supported environments.

The result of the work.

Supported Jira environments with delivered configurations, migrations, reports and self-service solutions for partner clients.

• Jira Cloud & Data Center
• Jira Service Management
• REST APIs
• Dashboards